FAQ: What happens if I have a last-minute order?
We know last-minute trips happen, and last-minute orders are inevitable! If we can accommodate your order, we would be happy to do so.
A last-minute order is an order placed less than three business days before guest arrival.
We try to get last-minute orders out as fast as possible when that happens. In these cases, we are happy to deliver to guests who are already checked in, as long as their checkout date is at least two days after the basket's delivery date.
If we can send an order on a quicker turnaround time, we always will. However, we can’t guarantee that’s always possible.
Please contact us ASAP to inquire about our availability to accommodate a last-minute order:
Email: hello@mousetoyourhouse.com
Phone: 833-321-4438