FAQ: How does this work?

The process is simple:

  1. Pick a gift box you love, or contact us to order a custom gift box.
  2. Place your order. At checkout, you’ll be prompted to provide all of the details for the recipient. You’ll also be able to leave a custom note for your recipient.  
  3. Once the gift box has been delivered, the sender will receive a text letting them know.
  4. Once the recipient arrives, the hotel should notify the guest of their package. Guests may also check in with the designated drop space for the hotel. (Many Disney Resorts require packages to be delivered to guest services, while Universal Resorts prefer we drop the gifts off at Luggage Services. Please be sure to check with the hotel to confirm drop off locations.)

If you’d like step-by-step directions on how to order, CLICK HERE for a PDF that will walk you through the process.