FAQ: Where and when do you deliver?

We currently offer local delivery to addresses within a 20-mile radius of our Kissimmee location, including Walt Disney World, Universal Orlando, and Sea World Resorts, in Orlando, Florida.

We deliver to guest services** weekdays, either the day of or day before the requested delivery date.  For guests arriving on a Saturday or Sunday, you can select a Friday delivery.  The resorts will hold your gift for their arrival.

It is at the discretion of each resort as to whether they will bring your gift to your recipient's room or ask them to pick it up from them.  They will not put anything in a room prior to check-in.

We do recommend that you contact your recipient BEFORE they check out to make sure they received it.  If they haven't, ask them to check with guest services.  If the problem persists, let us know and we can tell you who received your gift on behalf of the resort. The resort can follow up that employee to locate your gift.

** For Disney resorts, it's generally the front desk; Universal resorts, it's generally luggage/bell services or concierge.

For a list of our delivery locations, click here. 

Any location outside of our delivery area will be shipped. You’ll be prompted to select the shipping method at checkout when you place your order. 

We also offer local pickup at our gift shop located at 2198 Four Winds Blvd, Kissimmee Florida 34746 for no additional charge..