FAQ: If I want something custom that’s not listed on the website, how does that process work?

We’d love to create something custom just for you. If you want something other than what is offered on our site you would need to order a custom basket. 

Custom baskets are subject to additional fees due to the extra time and resources required to source and design each basket. 

Additional Custom Basket Information:

• Custom baskets are priced at the lowest possible rate for all customers; there is no additional Travel Agent discount for custom baskets.
• All custom baskets start with a non-refundable $20 custom basket fee.  This fee covers the time invested in coming up with the idea, gathering all the specifically selected items, wrapping supplies, administrative costs, as well as the time it takes to build it all into a basket.
• Any specialty items, limited edition items, or customized items will be subject to a non-refundable $20 special acquisition fee.
• All custom baskets are subject to taxes and payment processing fees.
• Please review the custom basket page for ordering timelines, rush fees, and cancellation information pertaining to custom baskets.

For more information and to order a custom basket, click here.